dr.ir. Irene Vanderfeesten

I am an Associate Professor in the field of Business Information Systems Engineering. I work at the Faculty of Business and Economics of KU Leuven, Belgium. Previously I was affiliated with the department of Information Science at Open University of the Netherlands and the Information Systems group of the department of Industrial Engineering and Innovation Sciences at Eindhoven University of Technology.

My research interest include: business process modelling, business process quality, human aspects of business information systems, process modelling guidelines, continuous process improvement, process automation, and workflow management. The main application areas of my research currently are the manufacturing, healthcare, banking and insurance and administration domain.